You should receive a confirmation
email in a short while. If you are new to TanningLamps4Less, please read the
following sections. They have important information, and will answer most questions.
Tracking Numbers: We don't send them simply because
most lamps, parts and lotions are shipped out and arrive before we can get the website
updated with this information. Most orders ship in LESS than one business day, and
only take a few days to arrive. We ask you wait a week after you order before
inquiring about tracking. If you do, use the toll-free number, 1-800-274-1744.
Damage in Transit: For lamps, do NOT refuse the lamps
if they are broken! Just sign as "damaged" and call us. We will ship
the replacement lamps. If you DO refuse them, we have to wait until they arrive
back, and inspect them before we can ship replacements. All lamps are sent insured,
so you are 100% covered but refusing shipments WILL cause a 7 to 10 day delay in resolving
Contact Us: To keep prices down, we try to provide all
the information on the internet to reduce phone traffic and expenses. If you do need
to call, use 1-800-274-1744. We strongly prefer you email us instead if at all
possible. We get hundreds of inquiries per day, and often many call at the same time
so we can't speak to them immediately. Usually it is faster to email because we
contantly answer our email as soon as there is a free moment.
To email us, just click here to open a new window. No email client
Order Confirmation: A confirmation was sent and you
will have it in a minute or two. All too often, it ends up in your Spam or Bulk
folder because it is a automatic generated form email. You need to check your spam
folder to be sure.
Shipments: Often, we ship items from different
warehouses and you will receive your order in two or more shipments, on two or more days.
If we ship your order from different warehouses, we do not charge you more for the
multiple shipments. Over 96% of orders ship in less than 1 business day.
Phone Orders: We do accept phone orders, and the
prices are the same. We try to make it easy to order online and provide the most
information we can because it saves us money and helps keep prices low, but we will always
take your call and give you the best service possible.
Have questions? Curious and want to learn more? Check out FAQ (Frequently Asked Questions) section.
Thank again for choosing TanningLamps4Less.com - Your Friendly Tanning
Connection Since 1985.