You should receive a confirmation
email in a short while. If you are new to TanningLamps4Less, please read the
following sections. They have important information, and will answer most questions.
Tracking Numbers: Most orders will automatically result in a tracking email from Fedex, once we have shipped the item (1-2 days). Small parts orders might not get tracking numbers automatically sent. We ask you wait a few days after you order before contact. If you do, use the toll-free number, 1-800-274-1744 during normal business hours. Most orders arrive 3 to 10 days after ordering, depending on how far you live from North Carolina.
Damage in Transit: For lamps, do NOT refuse the lamps
if they are broken! Just sign as "damaged" and call us. We will ship
the replacement lamps. If you DO refuse them, we have to wait until they arrive
back, and inspect them before we can ship replacements. All lamps are sent insured,
so you are 100% covered but refusing shipments WILL cause a 7 to 10 day delay in resolving
the issue. We self-insure all lamp orders, and in the event that the carrier damages your package, we will replace or refund the damaged items, at our discretion.
Contact Us: To keep prices down, we try to provide all
the information here on the website, so take a look in our support section if you have questions after hours.
If you can't find the answers just call us at 1-800-274-1744.
Order Confirmation: A confirmation was sent and you
will have it in a minute or two. All too often, it ends up in your Spam or Bulk
folder because it is a automatic generated form email. You need to check your spam
folder to be sure.
Shipments: Often, we ship items from different
warehouses and you will receive your order in two or more shipments, on two or more days.
If we ship your order from different warehouses, we do not charge you more for the
multiple shipments. Over 90% of orders ship within one business day.
Phone Orders: We do accept phone orders, and the
prices are the same. We try to make it easy to order online and provide the most
information we can because it saves us money and helps keep prices low, but we will always
take your call and give you the best service possible.
Have questions? Curious and want to learn more? Check out FAQ (Frequently Asked Questions) section.
Thank again for choosing TanningLamps4Less.com |
